Staff1 | Service user |
---|---|
Can you describe your role in relation to IAPT? | Can you walk me through how you accessed IAPT? |
How does the Health and Wellbeing pathway support service users? | What was the assessment process like at the beginning? |
How does the pathway link service users with additional services? | How did you find the support you received? |
What are the issues stopping the new pathway from addressing wider causes of mental health? | Was the support you received what you expected? |
What are facilitators helping the new pathway address wider causes of mental health? | How could your experience be improved? |
What improvements could be made to the Health and Wellbeing pathway? | Were you offered anything extra during or after your support? |