Table 1 Characteristics of the included qualitative studies

First Author

Berkelmans

Ekawati

Marcinowicz

Bjorkman

Chauhan

Pepp

Naidoo

Ross

Artuso

Year

2010

2017

2014

2009

2018

2014

2019

2015

2013

Method/design

Explorative investigation, semi-structured interviews

Interpretative phenomenological analysis

Semi-structured interview; Thematic analysis

Web-based open ended questionnaire

semi-structured interviews

Focus group discussion

Focus group discussion

Praticipatory action research

Descriptive; unstructured interviews, focus groups, and semi-structured interviews

Number of participants

13

23

30

121

19

64

28

85

34

Characteristics of participants: Age

65–91

18–85

65–87

18–60 or older

22–70

Mostly 31–60 years

60 years and above

20–83

38–54

Setting: Country (and category)—based on World Bank

The Netherlands (HIC)

Indonesia (Lower MIC)

Poland (HIC)

Norway (HIC)

Brazil (Upper MIC)

EU (Estonia, Finland, Germany, Hungary, Italy, Lithuania, Spain)—all HIC

South Africa (Upper MIC)

Canada (HIC)

Australia (HIC)

Characteristics of patient participants: Groups

Patients (senior citizens)

Insured citizen

Elderly

Lesbian women

General adult

General adult

Elderly

General adult

Indigenous

Phenomena of interest

Senior citizens value about non-medical aspects of general practitioner

Patients' perspective of a primary care services

Most important aspects of GP behaviour for elderly

Aspects of health care profesionals abilities important to lesbian women

Experiences and perceptions regarding accessibility and quality of primary care

Expectations of patients and professionals on aspects of quality in primary care

Elderly expectations of a primary care

Barriers and enalblers to primary care access for people with mental illness or substance abuse

Factors influencing healthcare utilization