From: Continuous usage intention of mobile health services: model construction and validation
Constructs | E-health Literacy | Perceived Usefulness | Perceived Information Quality | Perceived System Quality | Perceived Service Quality | Expectation Confirmation | Customer Satisfaction | Subjective Norm | Continuous Usage Intention |
---|---|---|---|---|---|---|---|---|---|
E-health Literacy | 0.875 | Â | Â | Â | Â | Â | Â | Â | Â |
Perceived Usefulness | 0.461 | 0.892 | Â | Â | Â | Â | Â | Â | Â |
Perceived Information Quality | 0.373 | 0.528 | 0.768 | Â | Â | Â | Â | Â | Â |
Perceived System Quality | 0.337 | 0.519 | 0.607 | 0.762 | Â | Â | Â | Â | Â |
Perceived Service Quality | 0.333 | 0.498 | 0.599 | 0.625 | 0.780 | Â | Â | Â | Â |
Expectation Confirmation | 0.358 | 0.499 | 0.562 | 0.565 | 0.58 | 0.763 | Â | Â | Â |
Customer Satisfaction | 0.356 | 0.505 | 0.585 | 0.577 | 0.607 | 0.662 | 0.818 | Â | Â |
Subjective Norm | 0.314 | 0.473 | 0.524 | 0.527 | 0.581 | 0.598 | 0.616 | 0.786 | Â |
Continuous Usage Intention | 0.333 | 0.508 | 0.552 | 0.555 | 0.558 | 0.588 | 0.601 | 0.627 | 0.788 |