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Table 2 Test reliability and convergent validity of variables

From: Continuous usage intention of mobile health services: model construction and validation

Variables

Code

Cronbach's a value

Value after deleting item

Normalized factor loading

Composite Reliability

Average variance extracted

E-health Literacy (EH)

EH1

.928

.909

0.882

0.929

0.765

EH2

.891

0.932

  

EH3

.914

0.836

  

EH4

.910

0.846

  

Perceived Usefulness (PU)

PU1

.940

.921

0.896

0.940

0.796

PU2

.921

0.884

  

PU3

.917

0.907

  

PU4

.925

0.881

  

Perceived Information Quality (IQ)

IQ1

.914

.865

0.903

0.812

0.590

IQ2

.856

0.91

  

IQ3

.909

0.847

  

Perceived System Quality (SQ)

SQ1

.913

.854

0.904

0.806

0.581

SQ2

.888

0.829

  

SQ3

.881

0.905

  

Perceived Service Quality (SEQ)

SEQ1

.928

.889

0.888

0.823

0.608

SEQ2

.899

0.913

  

SEQ3

.899

0.901

  

Expectation Confirmation (EC)

EC1

.915

.872

0.867

0.807

0.583

EC2

 

.862

0.865

  

EC3

 

.902

0.911

  

Customer Satisfaction (CS)

CS1

.961

.938

0.953

0.859

0.670

CS2

 

.954

0.926

  

CS3

 

.937

0.955

  

Subjective Norm (SN)

SN1

.934

.923

0.864

0.829

0.618

SN2

 

.895

0.917

  

SN3

 

.893

0.941

  

Continuous Usage Intention (CU)

CU1

.934

.925

0.881

0.831

0.621

CU2

 

.878

0.938

  

CU3

 

.908

0.91

  
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BMC Health Services Research

ISSN: 1472-6963

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