From: How to adjust the expected waiting time to improve patient’s satisfaction?
Group | Female | Age (years old) | Graduate | Hospital visit history |
---|---|---|---|---|
Control group (n = 52) | 27 (51.9%) | 35.5 [29.0, 40.0] | 30 (57.7%) | 41 (78.8%) |
Experimental group (n = 245) | 155 (63.3%) | 37.0 [34.0, 40.0] | 142 (58.0%) | 193 (78.8%) |
Experimental group 1 (n = 45) | 20 (44.4%) | 38.0 [33.0, 42.0] | 27 (60.0%) | 31 (68.9%) |
Experimental group 2 (n = 54) | 35 (64.8%) | 36.0 [33.5, 40.0] | 32 (59.3%) | 45 (83.3%) |
Experimental group 3 (n = 49) | 34 (69.4%) | 36.0 [30.0, 40.0] | 25 (51.0%) | 42 (85.7%) |
Experimental group 4 (n = 48) | 33 (68.8%) | 37.5 [35.0, 39.75] | 29 (60.4%) | 34 (70.8%) |
Experimental group 5 (n = 49) | 33 (67.3%) | 37.0 [34.0, 40.0] | 29 (59.2%) | 41 (83.7%) |