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Table 2 Baseline characteristics of the study subjects

From: How to adjust the expected waiting time to improve patient’s satisfaction?

Group

Female

Age (years old)

Graduate

Hospital visit history

Control group

(n = 52)

27 (51.9%)

35.5 [29.0, 40.0]

30 (57.7%)

41 (78.8%)

Experimental group

(n = 245)

155 (63.3%)

37.0 [34.0, 40.0]

142 (58.0%)

193 (78.8%)

 Experimental group 1

 (n = 45)

20 (44.4%)

38.0 [33.0, 42.0]

27 (60.0%)

31 (68.9%)

 Experimental group 2

 (n = 54)

35 (64.8%)

36.0 [33.5, 40.0]

32 (59.3%)

45 (83.3%)

 Experimental group 3

 (n = 49)

34 (69.4%)

36.0 [30.0, 40.0]

25 (51.0%)

42 (85.7%)

 Experimental group 4

 (n = 48)

33 (68.8%)

37.5 [35.0, 39.75]

29 (60.4%)

34 (70.8%)

 Experimental group 5

 (n = 49)

33 (67.3%)

37.0 [34.0, 40.0]

29 (59.2%)

41 (83.7%)