From: Safe acceptance in the nurses’ cultural care of medical tourists in Iran: a qualitative study
Theme | category | Some of the related codes |
---|---|---|
Safe acceptance | Trust building | • Reassurance of patients by considering their culture • Trust building through clarification • The importance of mutual trust |
Safety | • Providing safety in an insecure environment • The importance of the first encounter between the patient and the nurse • The same language creates a sense of safety in patients | |
Comforting Communication | • Creating peace with a nurse who speaks the same language • Patient comfort through proper communication • Comforting of patients after explaining the procedures by nurses • The importance of keeping calm upon arrival. | |
Stress control | • The importance of reducing patients’ stress upon arrival • Reducing stress through the same language • Eliminating stress by considering patients’ culture | |
Responding to inconsistent expectations | • High expectations of patients from nurses • Complaining about nurses for not being at the bedside at the same moment • Expecting nurses to obey the patient because of money |