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Table 4 Summary of study facilities

From: “Quality teaches you how to use water. It doesn’t provide a water pump”: a qualitative study of context and mechanisms of action in an Ethiopian quality improvement program

 

Health centres

Hospitals

 

A1: Higher performing

A2: Lower performing

B1: Higher performing

B2: Lower performing

A3

B3

Description of area

Location

Village near main woreda town, easy access by road

Remote, highland village, difficult access by rough road

Remote village with sparse population, access by flat road

Remote, highland village with sparse population, difficult access by rough road

woreda main town easy access by a flat road

woreda main town easy access by a flat road

Infrastructure

Water

Mains

Purchased by the bucket

Water tank

Purchased by the bucket

Mains

Mains

Electricity

Mains

Solar panel: not always functioning

Generator: usually has fuel

Generator: often without fuel

Mains

Mains

Infra-structure and supplies

Necessary infrastructure, supplies and equipment

Insufficient buildings and a lack of equipment (e.g. beds) and drugs

Insufficient buildings

Insufficient buildings and irregular supplies of drugs and material

Insufficient buildings and some lack of equipment

Insufficient buildings and a lack of equipment

Staff and HR information

Leadership

Facility manager strong and active

Facility manager often absent but broadly supportive of QI

Facility manager strong and active

Facility manager not fully supporting QI

Facility manager not fully supporting QI

Facility manger not supporting QI and inexperienced

Teamwork

Good cooperation, team-work and motivation

Staff work as individuals with staff conflicts

Good cooperation, team-work and motivation

Staff work as individuals with staff conflicts, but some degree of openness reported

Staff work as individuals with staff conflicts

Staff work as individuals with staff conflicts

Political instability and civil unrest

 

None

None

A key challenge

A key challenge

None

A key challenge

Signals of improvement in coverage

 

Improvement in ANC4, SBA and PNC-48

Processes stable

Improvement in ANC4

Degradation followed by a rebound to initial levels for SBA and PNC-48

Processes unstable

Degradation in all indicators

Processes unstable

Degradation in all indicators

Processes unstable

Small improvement in ANC4

No improvement in other indicators

Processes unstable

Small improvement in PNC-48

No improvement in other indicators

Processes unstable