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Table 2 Interview Topic Guides

From: Perceptions of the key components of effective, acceptable and accessible services for children and young people experiencing common mental health problems: a qualitative study

Children and Young People

Parents

Practitioners

Context/history

• Length of time experiencing mental health problems

• Impact of mental health problems

• Who helped/supported you / your family before coming to service?

Feedback on the service

• Who told them about the service

• Why were they interested in going/taking part?

• Did they know what to expect? Sufficient info on service provided?

• Pattern / frequency of use of the service

• How easy/difficult is it to access the service?

• What do they like about it?

• What don’t they like about it?

• Do they feel it has helped them? If so, how?

• Could the service be improved? If so, how?

Mental health support

• Have they used other similar services? If so, how does this one compare?

• If other services are involved, who co-ordinates this – is there a key worker or care co-ordinator?

• What would the ideal service look like?

Context/history

• Length of time child / young person has experienced mental health problems

• Impact of mental health problems on child and on wider family

• Who helped/supported child and family before the service

Feedback on the service

• Who told them about the service

• Why were they interested in going/taking part?

• Did they know what to expect? Sufficient info on service provided?

• Pattern / frequency of use of the service

• How easy/difficult is it to access the service?

• What do they like about it?

• What don’t they like about it?

• Do they feel it has helped their child? If so, how?

• Do they feel it has helped them / wider family? If so, how?

• Could the service be improved? If so, how?

Mental health support

• Have they used other similar services? If so, how does this one compare?

• If other services are involved, who co-ordinates this – is there a key worker or care co-ordinator?

• What would the ideal service look like?

Role in the Service

• current role and length of time at service

• specific training/education in children’s mental health

Service access and referrals

• Overview of services provided

• How do the children, young people and families who access this service find out about it?

• Service referral and access process

• Pattern / frequency of use of the service

View of the service

• Enablers: What works well and why?

• Barriers: What works less well and why?

• Effectiveness: Perception of its impact on children/parents (short and long term)

• Perception on the impact of the service on other support services, e.g., primary care, hospital etc.

• Acceptability: Service provider views on what CYP and families like/dislike about the service

• What would the ideal service for CYP experiencing common mental health problems look like?