Children and Young People | Parents | Practitioners |
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Context/history • Length of time experiencing mental health problems • Impact of mental health problems • Who helped/supported you / your family before coming to service? Feedback on the service • Who told them about the service • Why were they interested in going/taking part? • Did they know what to expect? Sufficient info on service provided? • Pattern / frequency of use of the service • How easy/difficult is it to access the service? • What do they like about it? • What don’t they like about it? • Do they feel it has helped them? If so, how? • Could the service be improved? If so, how? Mental health support • Have they used other similar services? If so, how does this one compare? • If other services are involved, who co-ordinates this – is there a key worker or care co-ordinator? • What would the ideal service look like? | Context/history • Length of time child / young person has experienced mental health problems • Impact of mental health problems on child and on wider family • Who helped/supported child and family before the service Feedback on the service • Who told them about the service • Why were they interested in going/taking part? • Did they know what to expect? Sufficient info on service provided? • Pattern / frequency of use of the service • How easy/difficult is it to access the service? • What do they like about it? • What don’t they like about it? • Do they feel it has helped their child? If so, how? • Do they feel it has helped them / wider family? If so, how? • Could the service be improved? If so, how? Mental health support • Have they used other similar services? If so, how does this one compare? • If other services are involved, who co-ordinates this – is there a key worker or care co-ordinator? • What would the ideal service look like? | Role in the Service • current role and length of time at service • specific training/education in children’s mental health Service access and referrals • Overview of services provided • How do the children, young people and families who access this service find out about it? • Service referral and access process • Pattern / frequency of use of the service View of the service • Enablers: What works well and why? • Barriers: What works less well and why? • Effectiveness: Perception of its impact on children/parents (short and long term) • Perception on the impact of the service on other support services, e.g., primary care, hospital etc. • Acceptability: Service provider views on what CYP and families like/dislike about the service • What would the ideal service for CYP experiencing common mental health problems look like? |