Table 1 Demographics of observed telemedicine encounters (n = 15)
From: Characteristics of telemedicine workflows in nursing homes during the COVID-19 pandemic
| Â | Number of Observations (%) |
|---|---|
Type of Telemedicine Encounter | Â |
Admission Discharge Compliance Not sure | 7 (46.7%) 2 (13.3%) 2 (13.3%) 4 (26.6%) |
Training of staff member facilitating telemedicine encounter | Â |
Medical Records Staff Nursing Home Resident Care Manager | 7 (46.7%) 8 (53.3%) |
Telemedicine encounter activities performed by facilitator 1 | Â |
Managed the environment for optimal quality of the visit and comfort/focus of the resident Shared history not offered by the resident with the provider Facilitated bi-directional communication between provider and resident Assisted with or performed aspects of the physical exam Coordinating follow-up communication with other NH staff and/or taking resident care orders Ensuring the PPE protocols were observed Activities related to managing, securing, setting up, or troubleshooting the telemedicine equipment Other activities (e.g., training staff) | 9 (64.3%) 8 (53.3%) 7 (50.0%) 7 (50.0%) 6 (42.9%) 5 (35.7%) 4 (28.6%) 3 (21.4%) |
Encounter Engagement | Â |
Resident actively involved asking and responding to questions Resident only responding to questions Family or POA Engagement | 10 (66.7%) 4 (26.7%) 3 (20.0%) |