Clinician acceptability of an antibiotic prescribing knowledge support system for primary care: a mixed-method evaluation of features and context

Table 5 Preferred methods of patient communication for the KS (effectiveness ratings, comments and frequency chosen as the preferred KS method by Zoom poll responses)

Method	Mean Effective-ness Rating(/10)	No. of Ratings	Frequency of preference (Zoom Poll)	Comments about the method (Padlet)
Text message	10.00	6	6	“Ability to text pt. if they have mobile”; “Text or phone call—remote consultation(EMIS user)”; “AccuRx [44] text is most useful. You can send links for leaflets, other Information/Example and option for them to text back too.”
Dialogue with the patient	10.00	4	NA
Printing a Leaflet	9.00	4	2	“pts like this as they don’t remember everything you tell them”
Email	6.00	3	1	“Haven’t used email”
Patient portal	5.00	3	2

^*Patient Communication Method ~ Poll Options (frequency chosen as the preferred method): 1 = Print a leaflet B&W(1); 2 = Print a leaflet colour(1); 3 = Simple prewritten text (SMS; 1); 4 = Text (SMS) prewritten with a hyperlink to a secure webpage(5); 5 = Simple prewritten email (0); 6 = Email with a hyperlink to a secure webpage (0); 7 = Email with a PDF attachment (1); 8 = Patient portal (2)

ISSN: 1472-6963