Table 2 Modified SUTAQ questions and corresponding domain
Question | Domain |
|---|---|
The teleconsultation service has made me more actively involved in my health | Perceived benefits |
The teleconsultation service allows the specialists who are treating me to better monitor me and my osteoporosis | Perceived benefits |
The use of the teleconsultation service can and should be recommended to people in a similar situation to mine | Perceived benefits |
The teleconsultation service can certainly be a good addition to my regular health care | Perceived benefits |
The use of the teleconsultation service has helped me to correctly follow the drug therapy prescribed for my osteoporosis. (NEW) | Perceived benefits |
The teleconsultation service I received saved me time in that I did have to visit my osteoporosis specialist less often | Perceived benefits |
The teleconsultation service I received increased my access health services for the treatment of osteoporosis | Perceived benefits |
The teleconsultation service for osteoporosis treatment I received has helped me to improve my health status | Perceived benefits |
Using the teleconsultation service has made it easier to get in touch with my specialist | Perceived benefits |
The teleconsultation service has been explained to me sufficiently | Satisfaction |
The teleconsultation service can be trusted to work appropriately | Satisfaction |
Overall, I am satisfied with the teleconsultation service I received for the treatment of my osteoporosis | Satisfaction |
The use of the teleconsultation service can be a replacement for the usual way of consulting in person | Substitution |
Using the teleconsultation service is not as suitable as regular face to face consultation with the person treating me | Substitution |
Using the teleconsultation service has allowed me to be less concerned about my health status | Substitution |
The teleconsultation service I received interfered with my everyday routine | Privacy and discomfort |
The teleconsultation service I received has invaded my privacy | Privacy and discomfort |
Using the teleconsultation service made me feel uncomfortable, e.g. physically and/or psychologically | Privacy and discomfort |
I am worried about the confidentiality of the private information being exchanged through the teleconsultation service | Privacy and discomfort |
I am not convinced of the level of expertise of the specialists who monitor my health status through the teleconsultation service | Care personnel concerns |
The teleconsultation service interferes with the continuity of care I am receiving (e.g., I do not see the same specialist each time) | Care personnel concerns |
The use of the teleconsultation service has reduced the time that the osteoporosis specialist dedicates to me. (NEW) | Care personnel concerns |