Table 4 Themes raised from the staff focus groups
Category | Individual themes | Frequency of individual codes | Percent | Frequency of staff’s answers | Frequency of focus groups (range 1–2) |
|---|---|---|---|---|---|
Neutral/Current Status | Staff’s current understanding and duty regarding MBC | 10 | 10.3 | 11 | 1 |
Positive themes (Benefits noted) | Positive attitudes toward OWL and current MBC Positive attitudes toward MBC training | 4 5 | 4.1 5.2 | 7 8 | 1 1 |
Negative themes (Issues raised) | Negative attitudes toward current MBC - MBC is a burden Technology issue Lack of designated MBC staff Patient non-adherence Patients lack of understanding of MBC Patients’ negative attitude towards MBC and OWL Virtual visit difficulty (telehealth barrier) Availability of iPad and related attitudes Chart Integration Issue Limited # of clinicians go through MBC together with their patients Negative attitudes toward MBC training | 1 10 4 7 4 15 7 5 5 1 2 | 1 10.3 4.1 7.2 4.1 15.5 7.2 5.2 5.2 1 2.1 | 1 22 5 16 5 31 10 13 6 1 6 | 1 2 1 2 2 2 2 2 2 1 2 |
Requests & Suggestions | Request for MBC training/more support and suggestion for preferred training module | 10 | 10.3 | 15 | 2 |
N/A | 7 | 7.2 | 12 | 2 | |
Total | 97 | 100.00 |