Perceived quality of medical services at outpatient department of public hospitals in Dawro Zone, Southern Ethiopia

Table 1 Socio demographic characteristics of participants on Perceived quality of medical service at OPD of public hospitals in Dawro Zone, 2021 N = 420

Variables	Category	Frequency	%
Age in years	< 25	53	12.7
	25—35	80	19
	36—45	123	29.3
	> 46	164	39
Sex	Male	236	56.2
Sex	Female	184	43.8
Educational status	Unable to read	62	14.8
	Primary education	150	35.7
	Secondary education	114	27.1
	Graduated from college	94	22.4
Ethnicity	Dawro	351	83.6
	Wolayita	38	9
	Konta	12	2.9
	Kambata	9	2.1
	Amhara	10	2.4
Religion	Orthodox	191	45.5
	Protestant	202	48.1
	Catholic	24	5.7
	Muslim	3	0.7
Occupation	House wife	70	16.7
	Farmer	103	24.5
	Government employee	83	19.2
	Private business	96	22.9
	Student	13	3.1
	Merchant	55	13.1
Residence	Rural	254	60.5
Residence	Urban	166	39.5
Marital status	Single	84	20
	Married	331	78.8
	Divorced	2	0.5
	Widowed	3	0.7
Mode of payment	In cash	280	66.7
	Insurance	134	31.9
	Organization	3	0.7
	Free	3	0.7
Number of visits in past 6 months	Once	138	32.9
	Twice	203	48.3
	Greater than or equal to three	79	18.8
Monthly Income	Less than or equal to 3000	252	60
Monthly Income	Greater than 3000	168	40
Time taken to get the hospital service in transport	Less than 30 min	217	51.7
Time taken to get the hospital service in transport	Greater than or equal to 30 min	203	48.3

ISSN: 1472-6963