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Table 2 Factorial means by sociodemographic factors of the sample

From: Patient dissatisfaction associated with physician-patient linguistic discordance in California clinics: an analytical cross-sectional study

Characteristic

Proportion

%

Factor 1. Doctor’s attitude

Factor 2. Physician empathy

Mean [CI 95%]

Overall

100

0.00 [− 0.05 – 0.05]

0.05 [−  0.01 – 0.12]

Sex

 Man

27.0

0.07 [0.01 – 0.14]

- 0.02 [−  0.13 – 0.08]

 Woman

70.3

- 0.03 [−  0.10 – 0.04]

0.01 [− 0.05 – 0.07]

 No response

0.1

  

Age Group

 0 – 20

12.6

0.06 [− 0.01 – 0.14]

0.18 [0.07 – 0.28] *

 20 – 29

16.3

0.09 [0.01 – 0.17] *

0.01 [− 0.13 – 0.15]

 30 – 39

20.4

0.02 [− 0.10 – 0.16]

- 0.01 [− 0.13 – 0.11]

 40 – 49

20.3

0.01 [−  0.09 – 0.13]

- 0.03 [−  0.16 – 0.08]

 50 – 59

15.1

- 0.16 [−  0.38 – 0.06]

0.01 [− 0.11 – 0.14]

 60 – 69

9.1

0.04 [−  0.05 – 0.15]

0.16 [0.06 – 0.26] *

 70 and over

6.0

- 0.10 [− 0.34 – 0.14]

- 0.49 [−  0.87 – - 0.11] *

County

 1

8.7

0.13 [0.03 – 0.23] *

0.04 [− 0.24 – 0.14]

 2

13.2

0.04 [− 0.09 – 0.17]

0.21 [−  0.14 – 0.28]

 3

23.1

- 0.20 [−  0.37 – 0.03]

0.00 [− 0.11 – 0.11]

 4

51.8

0.05 [− 0.01 – 0.12]

- 0.05 [− 0.14 – 0.02]

Physician’s specialist

 Family physician

70.0

- 0.02 [−  0.10 – 0.05]

- 0.07 [−  0.10 – 0.05]

 Internist

2.18

- 0.37 [−  0.94 – 0.19]

0.13 [−  0.21 – 0.48]

 Gynecologist

5.51

0.20 [−  0.14 – 0.27] *

- 0.04 [−  0.34 – 0.25]

 Pediatrician

14.8

0.08 [−  0.03 – 0.20]

0.12 [0.03 – 0.22] *

 Other

7.4

0.13 [− 0.04 – 0.22]

0.22 [0.11 – 0.32]

Population group

 Latin

71.6

- 0.01 [− 0.07 – 0.05]

0.01 [− 0.04 – 0.07]

 Caucasian

11.0

- 0.04 [− 0.24 – 0.16]

- 0.11 [−  0.32 – 0.08]

 Afro-Americans

1.6

- 0.13 [− 0.72 – 0.45]

0.05 [−  0.30 – 0.41]

 Other

12.6

0.10 [− 0.01 – 0.21]

- 0.01 [− 0.19 – 0.16]

 No answer / did not respond

3.0

- 0.10 [−  0.43 – 0.22]

0.23 [−  0.01 – 0.47]

Maximum degree of studies

 None

6.5

- 0.12 [−  0.41 – 0.16]

0.02 [−  0.14 – 0.18]

 Elementary school (unfinished)

13.4

- 0.12 [− 0.31 – 0.06]

- 0.07 [− 0.22 – 0.07]

 Elementary school

14.2

- 0.06 [− 0.25 – 0.12]

- 0.05 [− 0.21 – 0.10]

 Middle school

15.6

0.11 [0.04 – 0.18] *

0.06 [− 0.06 – 0.17]

 High school

35.1

- 0.01 [− 0.10 – 0.08]

- 0.02 [− 0.13 – 0.07]

 University

10.6

0.14 [0.07 – 0.20] *

0.12 [− 0.02 – 0.26]

 No answer / did not respond

4.3

0.15 [0.05 – 0.24] *

0.18 [0.02 – 0.33] *

Occupation

 Housewife

23.7

0.03 [− 0.07 – 0.14]

- 0.05 [− 0.16 – 0.05]

 Self-employed worker

3.4

0.20 [0.15 – 0.26]

- 0.10 [− 0.42 – 0.20]

 Student

7.8

0.10 [0.01 – 0.18]

0.07 [− 0.09 – 0.24]

 Professional

10.2

0.04 [− 0.07 – 0.15]

- 0.03 [− 0.23 – 0.16]

 Unemployed

9.4

0.04 [− 0.09 – 0.18]

0.21 [0.08 – 0.33]

 Pensioner or retiree

6.2

- 0.32 [− 0.71 – 0.05]

- 0.09 [− 0.35 – 0.17]

 Agricultural worker / Domestic worker

21.6

−0.10 [− 0.25 – 0.04]

0.02 [− 0.09 – 0.14]

 Service / industrial worker

17.2

0.06 [− 0.04 – 0.17]

- 0.03 [− 0.18 – 0.11]

Civil status

 Single

36.7

0.05 [− 0.01 – 0.11]

0.03 [− 0.05 – 0.12]

 Married / Free union

50.5

- 0.02 [− 0.11 – 0.06]

- 0.02 [− 0.09 – 0.05]

 Divorced / Separated

6.7

0.05 [− 0.09 – 0.19]

0.12 [− 0.02 – 0.27]

 Widower / Widow

3.3

- 0.26 [− 0.61 – 0.20]

- 0.42 [− 0.91 – 0.06]

 No answer / did not respond

2.6

- 0.19 [− 0.81 – 0.41]

0.17 [− 0.15 – 0.51]

Who is the patient living with?

 Alone

6.8

- 0.02 [− 0.21 – 0.16]

0.12 [− 0.03 – 0.26]

 With partner

14.5

- 0.07 [− 0.23 – 0.08]

- 0.03 [− 0.18 – 0.12]

 With children

13.2

- 0.08 [− 0.28 – 0.12]

0.02 [− 0.13 – 0.17]

 With couple and sons

35.7

- 0.01 [− 0.10 – 0.10]

- 0.01 [− 0.09 – 0.08]

 With other relatives

20.4

0.09 [− 0.04 – 0.15]

- 0.07 [− 0.21 – 0.08]

 With friends

6.7

0.03 [− 0.11 – 0.17]

0.13 [− 0.00 – 0.26]

 With strangers

0.3

0.27 [0.08 – 0.46] *

- 0.35 [− 0.81 – 0.11]

 No answer / did not respond

1.9

0.21 [0.05 – 0.37] *

0.15 [− 0.15 – 0.47]

Previously attended on clinic?

 Yes

92.5

0.00 [− 0.06 – 0.05]

0.00 [− 0.05 – 0.05]

 No

4.2

0.06 [− 0.20 – 0.32]

- 0.03 [− 0.25 – 0.19]

 No answer

3.2

0.05 [− 0.31 – 0.42]

−0.01 [−  0.40 – 0.38]

Preferred Language

 Spanish

66.2

- 0.02 [− 0.10 – 0.05]

−0.11 [−  0.18 – - 0.03] *

 English

33.7

0.04 [−  0.01 – 0.11]

0.21 [0.15 – 0.27] *

Physicians spoke in Spanish?

 Yes

43.7

0.04 [− 0.03 – 0.12]

0.00 [−0.09 – 0.08]

 No

51.2

- 0.04 [− 0.12 – 0.04]

0.01 [− 0.06 – 0.08]

 No answer

5.0

0.02 [− 0.20 – 0.24]

0.11 [− 0.52 – 0.28]

Patient needed a translator/interpreter during consultation?

 Yes

42.7

- 0.04 [− 0.14 – 0.04]

0.02 [− 0.05 – 0.10]

 No

57.3

0.02 [− 0.05 – 0.09]

- 0.01 [− 0.09 – 0.06]