Table 2 Sample questions for interview content areas
Interview Content Area | Sample Question for Client | Sample Question for Provider |
|---|---|---|
Experiences with the MCHC | Why did you seek services at the MCHC? | What was your role with the MCHC? |
Could you describe what your general understandings are of the purpose of the MCHC? | What is your understanding of the purpose of the MCHC? | |
What was challenging about accessing services at the MCHC? | What did you like or dislike about your experiences with the MCHC? | |
Medical referrals | What are some obstacles for you when you are trying to follow through with a medical referral? | In what ways do you think you have used medical referrals at the clinic? |
What were things you want to make sure providers you referred to were able to do? | What have clients communicated to you about the referral system? | |
Were there any other community resources available for you when you were trying to find care or follow through with a referral? | Have they identified any barriers specifically to you? What were some of those barriers? | |
Supports in accessing or providing care | What would be helpful for health care providers and offices to do to make people feel comfortable going to see a provider? | How do you envision the MCHC having a role in following up with clients after a referral? |
Are there resources in your area that help SGM individuals find resources? | What did you think about the onsite resources? What are the strengths of these resources? What are the limitations of these resources? | |
Why is it challenging to find SGM-specific support resources? | Based on your experiences with the MCHC, what would be some of the life obstacles for clients to follow through with referrals? | |
How do you go about finding an affirming provider? | Â | |
What do you think would be important for creating a list of affirming providers? | Â |