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Table 4 Description of visits observed using the QoCAT tool

From: The effect of a roving nurse mentor on household coverage and quality of care provided by community health worker teams in South Africa: a longitudinal study with a before, after and 6 months post design

 

Site A / Team 1

Site B / Team 2

Baseline

Endline

Baseline

Endline

Number of household visits observed

148 (100.0)

110 (100.0)

148 (100.0)

106 (100.0)

When previously visit by CHW

n

%

n

%

n

%

n

%

 Never

13

8.8

42

38.2

12

8.1

27

25.5

 In the last week

99

66.9

37

33.6

111

75.0

28

26.4

 In the last month

28

18.9

19

17.3

23

15.5

40

37.7

 In the last 3 months

7

4.7

8

7.3

2

1.4

9

8.5

 In the last year

1

0.7

3

2.7

0

0.0

2

1.9

 More than a year ago

0

0.0

1

0.9

0

0.0

0

0.0

Current visit plan

 Household registration

20

13.5

52

47.3

14

9.5

25

22.1

 Medication delivery for patients over 60 years

114

77.0

40

36.4

93

62.9

42

37.2

 Child/baby check

7

4.7

11

10.0

13

8.8

22

19.5

 Pregnant woman check

1

0.7

4

3.6

1

0.7

4

3.5

 Defaulter tracing for clinic

2

1.4

3

2.7

3

2.0

7

6.2

 Other checks including elderly

4

2.8

15

13.6

24

16.3

13

11.5

Interaction with householder

 Took place at yard gate or doorstep

17

11.5

3

2.7

31

20.9

20

18.9

 Difficult as communication difficulty

1

0.7

3

2.7

9

6.1

4

3.8

 Negative towards CHW

5

3.4

4

3.7

6

4.1

6

5.6

 Disrupted e.g., TV, crying child

0

0.0

10

9.4

0

0.0

20

18.9

 Barriers to care e.g., transport, attitude of nurses

0

0

10

9.4

0

0

7

6.6

 Reveals other problems

0

0.0

14

13.2

0

0.0

9

8.4

 No notes taken by CHW

49

33.1

19

17.3

67

45.3

23

21.7