Table 3 Measurement of the variables of the hypothesized model
Construct | Dimension | Number of items | Mean | SD | Cronbach’s Alpha |
|---|---|---|---|---|---|
Operational Flexibility | Input Flexibility | 5 | 4.428 | 1.6074 | 0.922 |
Process Flexibility | 3 | 4.742 | 1.593 | 0.860 | |
Outcome Flexibility | 5 | 4.52 | 1.588 | 0.922 | |
Total Operational flexibility items | 13 | 4.535 | 1.583 | 0.945 | |
Employee Engagement | 12 | 3.378 | 1.052 | 0.874 | |
Management Capability | 6 | 4.4 | 1.464 | 0.929 | |
Hospital Performance | Process orientation | 9 | 3.35 | 0.996 | 0.890 |
Workforce conditions | 3 | 3.2 | 1.041 | 0.681 | |
Clinical quality | 4 | 3.297 | 0.973 | 0.776 | |
Patient satisfaction | 4 | 3.292 | 1.034 | 0.809 | |
Operational efficiency | 4 | 3.159 | 1.0387 | 0.805 | |
Financial performance | 3 | 3.174 | 1.0396 | 0.749 | |
Total Hospital performance items | 27 | 3.27 | 0.981 | 0.934 | |