Table 4 Perception of Patients receiving clinical consultations through telemedicine
Variables | No (%) | Med. | Mod. | ||||
|---|---|---|---|---|---|---|---|
SA | A | NS | D | SD | |||
Experience | |||||||
Ease of registration | 19 (14.2) | 91 (67.9) | 0 (0.0) | 18 (13.4) | 6 (4.5) | 4 | 4 |
The quality of the video was good | 2 (1.5) | 22 (16.4) | 110 (82.1) | 0 (0.0) | 0 (0.0) | 3 | 3 |
The quality of the audio was good | 14 (10.4) | 120 (89.6) | 0 (0.0) | 0 (0.0) | 0 (0.0) | 4 | 4 |
Able to talk freely about medicine | 10 (7.5) | 117 (87.3) | 6 (4.5) | 1 (0.7) | 0 (0.0) | 4 | 4 |
Able to understand the diagnosis and recommendations | 13 (9.7) | 105 (78.4) | 10 (7.5) | 4 (3.0) | 2 (1.5) | 4 | 4 |
Feel uncomfortable in front of the camera | 0 (0.0) | 0 (0.0) | 3 (2.2) | 131 (97.0) | 0 (0.0) | 2 | 2 |
Overall experience was good | 39 (29.1) | 71 (53.0) | 14 (10.4) | 10 (7.5) | 0 (0.0) | 4 | 4 |
Satisfaction | |||||||
Satisfied with the time spent during teleconsultation by the clinician | 36 (26.9) | 73 (54.5) | 19 (14.2) | 3 (2.2) | 2 (1.5) | 4 | 4 |
Satisfied with advice and treatment | 67 (50.0) | 38 (28.4) | 12 (9.0) | 12 (9.0) | 5 (3.7) | 4.5 | 5 |
Satisfied with the attitude and communication of doctors | 69 (51.5) | 36 (26.9) | 13 (9.7) | 12 (9.0) | 4 (3.0) | 5 | 5 |
Attitude | |||||||
Telemedicine made healthcare easier during COVID19 | 84 (62.7) | 48 (35.8) | 1 (0.7) | 1 (0.7) | 0 (0.0) | 5 | 5 |
Willing to participate in another teleconsultation | 20 (14.9) | 73 (54.5) | 36 (26.9) | 4 (3.0) | 1 (0.7) | 4 | 4 |