Table 1 Descriptive statistics for the multiple-choice items (n=1074)
1. My manager is visible and physically present and asks how it is going. | N (%) |
Yes | 786 (73.2) |
I don’t know | 103 (9.6) |
No, but I need this | 143 (13.3) |
No, I don’t need this | 42 (3.9) |
2. My manager provides clear and coordinated information. | N (%) |
Yes | 780 (72.6) |
I don’t know | 112 (10.4) |
No, but I need this | 175 (16.3) |
No, I don’t need this | 7 (0.7) |
3. My manager provides advice and help with priorities in the care of patients/residents. | N (%) |
Yes | 550 (51.2) |
I don’t know | 269 (25) |
No, but I need this | 114 (10.6) |
No, I don’t need this | 141 (13.1) |
4. My manager is sensitive to my needs (e.g. how I feel, my schedule, recuperation, security). | N (%) |
Yes | 681 (63.4) |
I don’t know | 187 (17.4) |
No, but I need this | 185 (17.2) |
No, I don’t need this | 21 (2.0) |
5. My manager listens to me and takes me seriously regarding opinions about the organization of work. | N (%) |
Yes | 700 (65.2) |
I don’t know | 248 (23.1) |
No, but I need this | 113 (10.5) |
No, I don’t need this | 13 (1.2) |
6. My manager schedules reflection time (e.g. “after-action review”) at the end of the work shift. (What did we do well and why? What did we do less well and how should we change it?) | N (%) |
Yes | 190 (17.7) |
I don’t know | 203 (18.9) |
No, but I need this | 198 (18.4) |
No, I don’t need this. | 483 (45.0) |