Table 3 Additional Participant Quotes

Meeting Physical Care Needs

“Yeah, I mean I see normal people sit in the chair and it’s okay, but when I sit in the chair it feels very small and because I’m so big. And it’s very hard to move and … “(Participant 9)

“Yeah I can’t move my legs and I can’t get up out of the chair properly, and I can’t walk and all this. But the staff that’s in there they want me to do, move here, do this, do that. As I tried to point out that if I … they want me to sit up very far but I tell them I can’t I have to take my time. “(Participant 9)

“Yeah, but that’s the only thing, because they didn’t have one big enough” (Participant 10)

“Yeah. And they said, sorry, you can’t have a shower because the bathroom’s too small.” (Participant 10)

Interpersonal Interactions

“they dropped tablets and picked them up off the floor and try to put them into your mouth is, yeah, it’s a bad thing.” (Participant 2).

“in the hospital I fell over once… I called the people to come. But no one came.” (Participant 9).

“I just want a bit more communication” (Participant 9).

Psychosocial Impact

“So they came and they did an assessment and they had an interpreter and they kept actually bringing a psychologist, they used to come every week or so and do all these different assessments to make sure that mentally I’m good.” (Participant 5)

“Because you’re worried, you know, it’s your health; you don’t know what’s happening.” (Participant 3)