Table 10 Interview content quotation

“The epidemic situation is repeated, our work is unstable, and there are old people and children at home, so we do have some psychological pressure. Sometimes we hope that the grass-roots hospitals can have psychological counseling services” (resident)

“I have been suffering from hypertension for many years, because I have been taking medicine for this disease. Sometimes I feel irritable and can’t lift my spirits. The doctor also told me to pay more attention to mental health at ordinary times” (resident)

“Now our workload of basic medical services and basic public health services has been particularly heavy, and we really have no energy to do anything else” (doctor)

“How can this work be carried out at the primary level without professional psychological counseling talents, and without psychological counseling rooms, therapeutic instruments, etc.?“ (doctor)