Table 3 Themes and subthemes emerging from the final FGDs

Adolescent community outreach

• Needed

• Not needed

• Social media

• Take to schools

Contraceptive’s availability

• Available

• Condom request made by man

• For married ones

• Free

• Not for youths

• Privacy in distribution

• Should not be provided

Physical environment/Amenities

• Adequate equipment

• Attractive

• Quietness

• Conducive

• Cleanliness

• Clean toilets

• Good equipment

• Power supply

• Water

• Security

• Beds with bed bugs

Cost of services

• Low charges

• Needs to be high enough

• Subsidized

• Willing to pay ₦1000

• Willing to pay ₦1500

• Willing to pay ₦2000

• Willing to pay ₦3000

• Willing to pay ₦3500

• Willing to pay ₦5000

Health Worker attitude

• Caring

• Good communication

• Good relationship

• Humble

• Criticize

• Nonchalant

• Rude

• Stigmatization

Type of staff

• Doctor

• Female to female

• Nurse/Matron

• Pharmacy

• Very educated

Open hours

• 6am - 6pm

• 6am - 7pm

• 7am - 7pm

• 8am - 10pm

• 9am - 4pm

• Every time (24/7)

• week days preferred

• weekend preferred

Waiting time

• Prompt attention

• >30 minutes.

• 30 minutes.

• 60 minutes.

• 2 hours

• Booking in advance

Privacy/Confidentiality

• Don't keep secrets

• Given in the hospital

• Private facility preferred

• Separate place for Adolescents

• Should keep secrets

• Social media confidential