Table 2 Steps performed by pharmacists during simulated visits (n = 27)
Steps | Steps performed by pharmacists - n (%) | |
|---|---|---|
Clinical case 1 (URTI) | Clinical case 2 (UTI) | |
1. Checks the completeness and adequacy of the prescription according to current legislation | 27 (100%) | 27 (100%) |
2. Checks whether dispensing is for the patient, caregiver or other person | 18 (66.66%) | 4 (14.81%) |
3. Checks if it is the first time that the patient uses that medication | 0 | 0 |
4. Checks for contraindications to the use of the drug: (eg allergy, pregnancy, health conditions, among others) | 0 | 0 |
5. Checks if the patient uses other medications or has other health problems | 1 (3.70%) | 0 |
6. Checks if the patient knows the indication of the drug | 1 (3.70%) | 2 (7.40%) |
7. Checks if the patient knows about the correct use of the drug | 2 (7.40%) | 0 |
8. Checks if the patient knows about the aspects related to the safety of the treatment (eg, have you ever felt anything different when using this medication?) | 0 | 0 |
9. Checks if the patient is aware of aspects related to adherence to treatment (eg: Some people forget to take their medication, does this happen to you? What are your concerns about the use of this medication? | 0 | 1 (3.70%) |
10. Confirms the patient's understanding of the guidelines provided in dispensing | 1 (3.70%) | 0 |
11. Documents the interventions performed in the dispensation | 0 | 0 |
12. Refers the patient to other healthcare professionals and/or pharmaceutical services when necessary | * | * |
Total number of times the steps were performed by pharmacists | 50 | 34 |