Table 4 Detailed categorized challenges in themes and frequencies in studies
Open codes | Category | Appearance | Frequencies | Theme |
|---|---|---|---|---|
Lack of technical functionality. Lack of knowledge of technical issues origin. Systems usability and connectivity issues. Video issues. Internet connection issues. Insufficient media quality. Poor technical devices. Technical deviation. | TECHNOLOGY UNCERTAINTIES | Christensen et al. Funderskov et al. Sturesson et al. Tveter et al. Varsi et al. | 5 | CHALLENGES RELATED TO VIDEO CONSULTATION |
Disturbances in patients’ surrounding. Distractions in patients’ surrounding. | ENVIRONMENT AND SURROUNDINGS | Sturesson et al. Tveter et al. | 2 | |
Adjustment in work. Availability issues. Doctor’s extra tasks. | PREPARATION REQUIREMENTS | Sturesson et al. Tveter et al. Varsi et al. | 3 | |
Lack of physical examination. Lack of sufficient view. Lack of knowledge about patients surroundings. Lack of view of surroundings. Lack of view of whole patient. Doctors’ risk issues. Underreported symptoms. | CLINICAL JUDGMENT | Christensen et al. Sturesson et al. Tveter et al. Varsi et al. | 4 | CHALLENGES RELATED TO PRACTICIONER |
Delays. Wasted time. Clinicians’ poor time management. | TIME MENAGEMENT | Sturesson et al. | 1 | |
Lack of healthcare professionals’ experience/knowledge /skills. Clinicians’ poor performance. Negative practitioners’ attitudes about VCs purpose. Negative practitioners’ attitudes about VCs use. Communication/relationship issues. Providers’ communication issues. Empathy issues. Shared negative media quality stories. | PRACTICIONERS’ IDIOSYNCRASIES | Christensen et al. Sturesson et al. Tveter et al. | 3 | |
Frustration from patient and relative. Patients’ poor performance. Possibility for sabotage of VC by patients. | PATIENTS’ IDIOSYNCRASIES | Sturesson et al. Tveter et al. Varsi et al. | 3 | CHALLENGES RELATED TO PATIENT |
Lack of suitability of VCs. Providers’ concerns about inappropriateness of VCs. | PATIENTS’ SUITABILITY AND APPROPRIATENESS | Christensen et al. Funderskov et al. Tveter et al. | 3 |