Table 3 Patient safety culture composite scores
Composite | Component items | Positive responses | Total responses | % Positive response to item | ||
|---|---|---|---|---|---|---|
Overall perception of patient safety | A10 A15 A17 A18 | 67 62 55 64 | 120 119 120 121 | 67/120 = 55.8% 62/119 = 52.1% 55/120 = 45.8% 64/121 = 52.9% | ||
Average composite score = 51.7% | ||||||
Communication openness | C2 C4 C6 | 59 12 27 | 120 118 119 | 59/120 = 49.2% 12/118 = 10.2% 27/119 = 22.7% | ||
Average composite score = 27.4% (Needs improvement) | ||||||
Feedback and communication about error | C1 C3 C5 | 33 63 69 | 121 121 117 | 33/121 = 27.2% 63/121 = 52.1% 69/117 = 59.0% | ||
Average composite score = 46.1% (Needs improvement) | ||||||
Frequency of events reported | D1 D2 D3 | 32 20 38 | 121 121 120 | 32/121 = 26.4% 20/121 = 16.5% 38/120 = 31.7% | ||
Average composite score = 24.9% (Needs improvement) | ||||||
Handoffs and transition | F3 F5 F7 F11 | 51 61 53 61 | 122 120 120 121 | 51/122 = 41.8% 61/120 = 50.8% 53/120 = 44.2% 61/121 = 50.4% | ||
Average composite score = 46.8% (Needs improvement) | ||||||
Management support for patient safety | F1 F8 F9 | 60 69 54 | 122 121 121 | 60/122 = 49.2% 69/121 = 57.0% 54/121 = 44.6% | ||
Average composite score = 50.3% | ||||||
Non-punitive response to error | A8 A12 A16 | 22 22 17 | 121 118 120 | 22/121 = 18.2% 22/118 = 18.6% 17/120 = 14.2% | ||
Average composite score = 17% (Needs improvement) | ||||||
Organizational learning-Continuous improvement | A6 A9 A13 | 100 62 69 | 121 119 120 | 100/121 = 82.6% 62/119 = 52.1% 69/120 = 57.5% | ||
Average composite score = 64.1% | ||||||
Staffing | A2 A5 A7 A14 | 17 14 83 24 | 122 121 121 120 | 17/122 = 14.0% 14/121 = 11.6% 83/121 = 68.6% 24/120 = 20.0% | ||
Average composite score = 28.6% (Needs improvement) | ||||||
Supervisor/ Manager actions promoting patient safety | B1 B2 B3 B4 | 90 85 59 99 | 122 121 122 122 | 90/122 = 73.8% 85/121 = 70.2% 59/122 = 48.4% 99/122 = 81.1% | ||
Average composite score = 68.4% | ||||||
Teamwork across units | F2 F4 F6 F10 | 54 73 71 85 | 122 122 120 120 | 54/122 = 44.3% 73/122 = 59.8% 71/120 = 59.1% 85/120 = 70.8% | ||
Average composite score = 58.5% | ||||||
Teamwork within units | A1 A3 A4 A11 | 112 103 92 81 | 122 122 122 121 | 112/122 = 91.8% 103/122 = 84.4% 92/122 = 75.4% 81/121 = 66.9% | ||
Average composite score = 79.6% (Strength) | ||||||