From: Trust-based service innovation of municipal home care: a longitudinal mixed methods study
Subscales (number items) | Jan. 2017 Mean sum score (min–max) N = 29 | 2018 Jan Mean sum score (min–max) N = 60 | ||
---|---|---|---|---|
1. Prerequisites for person-centredness | ||||
Professionally competent (3) | 4.01a (3.9 – 4.2) | 0.63d | 4.00 (3.9–4.1) | 0.42d |
Developed interpersonal skills (4) | 4.17 (3.9- 4.5) | 0.68 | 4.13 (3.9–4.3) | 0.63 |
Being committed to the job (5) | 4.25 (4.2—4.4) | 0.76 | 4.02 (3.9–4.2) | 0.79 |
Knowing self (3) | 4.15 (4.0–4.3) | 0.67 | 3.95 (3.9–4.0) | 0.74 |
Clarity of beliefs and values (3) | 3.60 (3.4–4.0) | 0.71 | 3.62 (3.4–4.0) | 0.73 |
Sum score prerequisites | 4.10 (3.4–4.5) | 0.84 | 3.97 (3.4–4.3) | 0.86 |
2. Care processes | ||||
Shared decision-making (3) | 4,05 (4.0–4.2) | 0.75 | 3.95 (3.9–4.0) | 0.59 |
Engagement (3) | 4.17 (4.0–4.3) | 0.74 | 4.0 (3.8–4.2) | 0.62 |
Having sympathetic presence (3) | 4.19 (4.1–4.4) | 0.66 | 4.1 (4.0–4.1) | 0.71 |
Providing holistic care (3) | 4.20 (4.1–4.3) | 0.82 | 4.03 (3.9–4.3) | 0.88 |
Sum score care processes | 4.03 (3.8–4.3) | 0.86 | ||
3. Care environment | ||||
Skill-mix (3) | 4.01 (3.8–4.4) | 0.48 | 3.93 (3.8–4.1) | 0.60 |
Shared decision-making systems (4) | 3.89 (3.6–4.3) | 0.63 | 3.64 (3.3–4.0) | 0.78 |
Effective staff relationships (3) | 4.10 (4.0–4.3) | 0.85 | 3.92 (3.9–4.0) | 0.79 |
Power sharing (4) | 4.00 (3.6–4.0) | 0.78 | 3.58 (3.3–3.9)b | 0.85 |
Potential for innovation and risk taking (3) | 3.83 (3.7–4.0) | 0.59 | 3.54 (3.3–3.8)b | 0.48 |
The physical environment (3) | 3.83 (3.5–4.2) | 0.77 | 3.73 (3.5–4.1) | 0.63 |
Supportive organisational systems (5) | 3.50 (3.2–3.9) | 0.75 | 3.18 (2.8–3.4) | 0.84 |
Working with patients´ beliefs and values (4) | 4.05 (3.8–4.2) | 0.81 | 3.96 (3.8–4.1) | 0.76 |
Sum score care environment | 3.89 (3.2–4.3) | 0.90 | 3.66 (2.8–4.1)c | 0.91 |