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Table 11 Experienced alignment with TM principles and values as reported in team member workshopa

From: Trust-based service innovation of municipal home care: a longitudinal mixed methods study

Statements based on the defined TM principles (1–13) and the supposed innovation support and effects (14–19)

yes

no

don’t

know

1

My team is responsible for all users in our area

28

13

2

2

My team include both executive officer, occupational therapist and physiotherapist as permanent members

38

5

 

3

Practical assistance is integrated into the team

22

20

1

4

All permanent members of my team report to the same leader

35

5

2

5

The authority to make decisions in my team is by the team leader

18

19

6

6

We are about to implement new care decision plans for each single user, starting with «What is important to you?»

17

22

3

7

The team receives additional (special) competence and supervision when needed

27

6

10

8

The team make decisions on homecare service provision

20

21

2

9

The team makes home care plans and follow up procedures

27

10

4

10

The team makes adjustments of the users service needs (in cross-disciplinary meetings)

41

1

-

11

The team is responsible for creating the staff rosters

5

35

3

12

Team members receive supervision and advice within the team

22

13

7

13

The team follow up users and keep contact with hospitals and other partner institutions

20

12

10

14

The team has sufficient technology support

13

15

13

15

We have re-evaluated service needs together with all users

3

37

3

16

In my team the cross-professional co-operation works well

36

3

4

17

I feel that myself and the team have good leadership support

13

24

4

18

I feel that the team as a whole has the necessary competence to give holistic care

28

9

6

19

I feel we involve the users more than before

9

27

7

  1. aN = 49. Members of all teams in the four city districs took part in the workshop (Nov. 2018)