Table 4 Learning/organizing tensions associated with healthcare innovation
Authors | Type of innovation | Stage of innovation process | Type of tension (dilemma or paradox) | Conflicting elements |
|---|---|---|---|---|
Van Schendel et al. (2017) | Non-invasive prenatal testing for foetal aneuploidy | Implementing projects | Collaboration vs. Shifted tasks/ responsibilities (Dilemma) | A: Collaboration: Different professional groups working together in a new way (p. 8) B: Shifted tasks/responsibilities: Shifting distribution of tasks and responsibilities through the new method (p. 8) |
Lehn et al. (2018) | Readmission prevention program | Implementing projects | Standardization vs. Established tools (Dilemma) | A: Standardization: Using standardized, digital communication reports to speed up patient enrollment within the program (p. 7) B: Established tools: Managing communication according to the established strategy and with the existing tools (p. 7) |