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Table 2 Compassion Scale Responses: ‘top box score’(*) questions

From: Intensivists’ perceptions of what is missing in their compassionate care during interactions in the intensive care unit

Questions

M (SD)

Score of 9 or above, No. (%)

Score of 10, No. (%)

Express sensitivity, caring and compassion for your ICU patients

7.5 (2.12)

129 (40.2)

16 (19)

Strive to understand your patient’s or their family’s emotional needs

7.5 (2.12)

151 (46.9)

60 (18.6)

Consider the effect of your ICU patient’s illnesses on them and their family

7.0 (2.83)

143 (44.9)

65 (20.4)

*Listen attentively to your patient or their loved ones

8.0 (2.82)

146 (45.5)

59 (18.4)

*Convey information in a way that is understandable

8.5 (2.12)

184 (57.9)

79 (24.8)

*Gain the trust of your patient and their family

8.5 (2.12)

152 (47.4)

66 (20.6)

Involve patients and their families in decisions about the patient’s treatment

7.5 (0.7)

140 (43.7)

66 (20.6)

*Comfortably discuss sensitive, emotional or psychological issues

8.5 (2.12)

146 (45.7)

77 (24.1)

*Treat the patient as a person not just as a disease

8 (1.41)

200 (62.5)

98 (30.6)

*Show respect for your patient and their family

8.5 (0.70)

222 (69.1)

99 (30.8)

*Conduct end-of-life communication with empathy and patience

9 (1.41)

229 (71.6)

113 (35.3)

Average Total Schwartz Score (Out of 110)

88.5

  

Average Individual Responses (On a scale of 0 to 10)

8.045