Table 2 Satisfaction level on information, communication and accessibility to health facilities by persons with disabilities
Satisfaction level of the persons with disabilities | ||||||
Very satisfied | Satisfied | Neutral | Very dissatisfied | Dissatisfied | ||
n (%) | n (%) | n (%) | n (%) | n (%) | ||
1 | Getting Information ( n = 307) | 1 (0.3) | 46 (15.0) | 75 (24.4) | 174 (56.7) | 11(3.6) |
2 | Communicating with HCPs ( n = 307) | - | 52 (16.9) | 77 (25.1) | 165 (53.7) | 13 (4.2) |
Accessibility status of the health facility infrastructure by the persons with disabilities | ||||||
Infrastructural points of the health facilities | Very accessible | Accessible | Neutral | Very inaccessible | Inaccessible | |
1 | Entrance (n = 307a) | - | 40 (13.0) | 85 (27.7) | 156 (50.8) | 26 (8.5) |
2 | Ticket counter (n = 222a) | - | 21 (9.5) | 42 (18.9) | 130 (58.6) | 29 (13.1) |
3 | Reception area (n = 151a) | - | 28 (18.5) | 35 (23.2) | 81 (53.6) | 7 (4.6) |
4 | Out-patient department (For applicable cases) (n = 231a) | - | 50 (21.6) | 56 (24.2) | 117 (50.6) | 8 (3.5) |
5 | Diagnostic room (For Applicable Cases) (n = 101a) | - | 22 (21.8) | 29 (28.7) | 49 (48.5) | 1 (1.0) |
6 | Hospital Ward (For applicable cases) (n = 72a) | - | 4 (5.6) | 24 (33.3) | 42 (58.3) | 2 (2.8) |
7 | Pharmacy (n = 117a) | 4 (2.1) | 65 (34.2) | 36 (18.9) | 82 (43.2) | 3 (1.6) |
8 | Toilet (n = 142a) | - | 2 (1.4) | 15 (10.6) | 79 (55.6) | 46 (32.4) |