Table 1 Important conditions when testing the model in a larger scale, as identified by participants
Important for future testing | |
|---|---|
➢Managers’ involvement in the decision to implement is crucial | |
➢Some extra time is needed in the beginning, to develop the frame of mind [få in tänket] | |
➢Try to integrate the work with existing structures and tools, such as recurrent quality of care-meetings | |
➢Potentially using the work phone to increase the model’s accessibility in daily work | |
➢Collegial discussions in small groups, about how to do it in practice, and preferably using case examples that sparks imagination and comprehension | |
➢Documentation of actions done in the Stay In Touch process are crucial | |
➢Language matters; wordings in the model, in home care assessor grants [biståndsbeslut] and in direct communication with care recipients. Loneliness can be a sensitive issue that requires a delicate approach, and the standardised wording of case manager grants can be difficult to understand for care recipients. |