Table 6 Most frequently observed words contained in the answers to the narrative questions at three different moments
Word Frequency | One month after discharge (T1) | Six months after discharge (T2) | One year after discharge (T3) |
|---|---|---|---|
What has positively or negatively impressed you during your hospital stay? | Professionals (n = 44) Availability (n = 28) Expertise (n = 20) Kindness (n = 17) Humanity (n = 7) | Check-ups (n = 7) Health problems, including fatigue, breathlessness (n = 7) Covid (n = 2) Health improvement (n = 2) | Health problems, including fatigue, breathlessness (n = 12) Health improvement (n = 2) |
Please help us to value those people who have taken care of you: would you like to point out someone who has positively impressed you for the manners of taking care of patients? | Professionals (n = 15) Kindness (n = 11) Doctors (n = 9) Availability (n = 6) Professionalism (n = 6) Humanity (n = 4) | Family, including wife son and daughters (n = 6) Professionals (n = 5) Doctors (n = 4) Kindness (n = 4) | Family, including wife son and daughters (n = 10) Doctors (n = 7) Professionals (n = 5) |
Would you like to tell us something about the support you receive from the people taking care of you? | – | Support/help/care for (n = 11) Family, including wife son and daughters (n = 9) Drug therapy (n = 5) Check-ups (n = 3) | Support/help/care for (n = 20) Family, including wife son and daughters (n = 15) Home care, including diet and Housekeeping (n = 12) Check-ups (n = 10) Drug therapy (n = 3) |