Table 1 Doctor’s factors in medical disputes

Insufficient communication

179

Low technical level

105

Lack of sense of responsibility

55

Defective case records

43

Imperfect operation

40

Inadequate experience

40

Inadequate condition evaluation

36

Irregular management process

25

Violation of diagnosis and treatment regulation

25

Misdiagnosis and mistreatment

22

Belated diagnosis and treatment

16

Postoperative complications

15

Equipment problems

7

Missed diagnosis

5

Poor condition monitoring

3

Unreasonable charge

3

Poor service attitude

2