Table 1 Patient survey measures
Concept | Instrument and Source | Items | Example Item | Range |
|---|---|---|---|---|
Gender and sexual orientation | Rainbow Health Ontario [53] | 2 | NA | NA |
Housing/living situation | Housing stability [54] | 1 | NA | NA |
Difficulty living on income | Financial Strain Index [55] | 1 | NA | NA |
Discrimination in Everyday Life | Everyday Discrimination Scale [56] | 9 | You are treated with less courtesy than other people are. | 0–5 Overall score: 0–45 |
Discrimination during ED Visit | Discrimination in Medical Settings Scale [57] | 7 | You felt like a doctor or nurse was not listening to what you were saying. | 1–5 Overall score: 7–35 |
Experiences of Care | Emergency Department Patient Experiences of Care (EDPEC) Scale [58] | 15 | Using any number from 0 to 10, where 0 is the worst care possible and 10 is the best care possible, what number would you use to rate your care during this emergency department visit? | Quality of Care: 0–10 |
British Columbia EDPEC [59] | 9 | NA | NA | |
Investigator developed (EQUIP ED) | 12 | During this visit, did staff make you feel welcome? | Yes/No Overall score: 0–12 | |
Patient Acuity on Presentation | Canadian Triage Assessment Scale (CTAS) [60] | 1 | NA | 1–5 |