Table 1. Interview guidelines
Colonoscopy participant | Nurse |
|---|---|
Could you please describe the experience of this colonoscopy? | Could you please tell me about your general awareness of quality indicators for colonoscopy? |
Could you please tell me what impressed you most during your colonoscopy? Why? | Could you please tell me the difficulities you meet in your work? How were these difficulties resolved? |
What makes you feel satisfied/unsatisfied? Were all your needs responded by the nurses? | Could you please tell me what key points need to be included in a colonoscopy care indicator system with reference to the structure, process and outcome models? Why? |
Could you please tell me what else the nurse can do to resolve your inconvenience during the colonoscopy? | Is there anything else you would like to complete regarding the quality of colonoscopic care indicators? |
From your personal perspective, what do you think a excellent colonoscopy nurse looks like? How can the quality of colonoscopic care be evaluated? |