Table 5 The COVID-19 Responsiveness of Physicians Scale (ROP-Scale) with internal consistency measures and mean item score
Items (names slightly modified from the original) | Corrected item-total correlation | Cronbach’s alpha coefficient for domains | Mean item score | Mean domains score |
|---|---|---|---|---|
Factor 1: Informativeness | ||||
1. Explaining the preventive aspects of COVID-19 to the patient | 0.67 | 0.78 | 6.92 | 7.28 |
2. Encouraging patients to ask questions | 0.71 | 7.41 | ||
3. Facilitating follow up | 0.59 | 7.43 | ||
Factor 2: Trustworthiness | ||||
4. Service-oriented, not business-like attitude | 0.45 | 0.59 | 6.63 | 7.85 |
5. Not being involved in illegal activities | 0.67 | 7.97 | ||
Factor 3: Courteousness | ||||
6. Greetings by physician | 0.65 | 0.84 | 7.75 | 7.44 |
7. Engaging in social talks | 0.54 | 7.14 | ||