Table 2 Dimensions of access to health care adapted from the framework by Levesque et al. [13]

Approachability

Parents in need of health care can identify their need and are able to and do initiate contact with health services that could have an impact on their child´s health

Acceptability

Parents accept the care offered, including their role as recipients and providers of health care, including where, how, and what services are provided

Affordability

Parents have the time and resources to use service, and find the use of services worth the cost and effort

Appropriateness

The coordination and continuity of care initiated by the health services (through virtual and onsite contacts with known providers) generate a fit between services provided and the parent´s perceived needs

Availability

Health care is obtained and reached on site, either in the parent´s home or at the health care facility