Table 2 List of communication strategies used by physicians during clinical visits (n = 84)
From: Communication skills utilized by physicians in the pediatric outpatient setting
Communication Strategy | Clinic Visits | Percentage Used |
|---|---|---|
Eye Contact | 84 | 100.00% |
Good posture | 84 | 100.00% |
Spoke concisely | 84 | 100.00% |
Provided thorough explanations | 84 | 100.00% |
Provided summary of next steps | 84 | 100.00% |
Positive Facial Expressions | 83 | 98.81% |
Asked for clarification | 83 | 98.81% |
Washed Hands | 82 | 97.62% |
Used Neutral Tone of Voice | 82 | 97.62% |
Summarized the information | 82 | 97.62% |
Provided summary of findings | 82 | 97.62% |
Asked open-ended questions | 78 | 92.86% |
Used Hand Gestures | 74 | 88.10% |
Asked about others point of view | 70 | 83.33% |
Encouraged Questions | 68 | 80.95% |
Explained actions of exam | 64 | 76.19% |
Introduce Self | 51 | 60.71% |
Shook Hands | 21 | 25.00% |