Table 2 Levels of health system responsiveness by domains (N = 717)

Autonomy

  Poor

326

(45.5)

  Good

391

(54.5)

Choice

  Poor

289

(40.3)

  Good

428

(59.7)

Communication

  Poor

342

(47.7)

  Good

375

(52.3)

Confidentiality of Information

  Poor

201

(28.0)

  Good

516

(72.0)

Dignity

  Poor

261

(36.4)

  Good

456

(63.6)

Prompt Attention

  Poor

409

(57.0)

  Good

308

(43.0)

Quality of Environment

  Poor

304

(42.4)

  Good

413

(57.6)

Overall Responsiveness

  Poor

379

(52.9)

  Good

338

(47.1)