Dimensions | Items |
---|---|
Unit level dimensions | |
Communication openness | 3 |
Feedback and communication about error | 3 |
Nonpunitive response to error | 3 |
Organizational learning – continuous improvement | 3 |
Staffing | 4 |
Supervisor/manager expectations and actions promoting patient safety | 4 |
Teamwork within units | 4 |
Information and support to patients and family who have suffered an adverse event1 | 4 |
Information and support to staff who have been involved in an adverse event1 | 2 |
Hospital level dimensions | |
Handoffs and transitions | 4 |
Management support for patient safety | 3 |
Teamwork across units | 4 |
Outcome dimensions | |
Frequency of events reported | 3 |
Overall perceptions of patient safety | 4 |
Outcome items | |
Patient safety grade | 1 |
Number of events reported | 1 |
Number of risks reported1 | 1 |