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Table 2 Descriptions of patient groups receiving either similar or different triage decisions. Overestimation means that a longer maximum acceptable waiting time was given when based on a patient consultation compared with that based on a referral letter. Underestimation means that a shorter maximum acceptable waiting time was given based on the patient consultation compared with the referral letter

From: The impact of referral letter quality on timely access to specialised mental health care: a quantitative study of the reliability of patient triage

  

Deviation (weeks)

Priority setting

N(%)

Mean(SD)

Minimum

Maximum

Similar

143 (54%)

0.2 (0.4)

-1

1

Overestimation

51 (19%)

4.9 (3.3)

1

17

Underestimation

70 (27%)

5.9 (3.7)

1

-20