Table 3 Components of the composite variable for satisfaction [49]
Common problems at the healthcare facility | |
|---|---|
1. Time you waited to see a provider | |
2. Ability to discuss problems or concerns about your pregnancy | |
3. Amount of explanation you received about the problem or treatment | |
4. Privacy from having others see the examination | |
5. Privacy from having others hear your consultation discussion | |
6. Availability of medicines at this facility | |
7. The hours of service at this facility, i.e., when they open and close | |
8. The number of days services are available to you | |
9. The cleanliness of the facility | |
10. How the staff treated you | |
11. Cost for services or treatments |