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Table 2 Examples of planned implementation strategies

From: Evaluating the implementation and impact of navigator-supported remote symptom monitoring and management: a protocol for a hybrid type 2 clinical trial

CFIR Targets

Barrier

Implementation Strategy

Team member(s) responsible

Action

Qualitative Prompts for Aim 2

Inner setting, individuals involved

Physician champions are not aware of implementation plan

Identify and prepare champions

Research team, Carevive

Educate staff on rationale and details of the intervention

“What have you and your team done to build ‘buy in’ for your site’s remote symptom monitoring project?”

Process of implementation

Technical issues may arise during implementation

Centralize technical assistance

Research team, Carevive

Provide technical support and conduct weekly team meetings to address challenges to implementation

“What has your team done to provide support and educate navigators and others to troubleshoot technical issues during implementation?”

Intervention characteristics, individuals involved

Remote symptom monitoring are not utilized by navigators

Revise professional roles

Navigators

Assign responsibility for patient enrollment, monitoring, and responding to ePROs to navigator teams

“How did the additional role of remote symptom monitoring implementation impact the work of the navigators?”

Intervention characteristics, individuals involved

Patients are unfamiliar with the technology

Change service site

Navigators

Assign patients to complete symptom ePROs at home

“How did changing the location of symptom collection from clinic only to home and clinic impact symptom management?”

Intervention characteristics

ePRO data is unavailable for clinicians

Facilitate display of clinical data to providers

Carevive, Cerner

Use dashboard within EMR

“What was helpful within dashboard?”

Process of implementation

The amount of data may be overwhelming for clinicians

Develop and organize quality monitoring and improvement

Research team, Carevive

Create reports to be used in weekly meetings

“How has your team responded to quality monitoring reports?”

Inner setting, process of implementation

Patients may stop completing surveys; providers may stop alert response

Audit and feedback

Research team, Carevive

Create reports

“How did the feedback reports (or alerts) impact your ability to manage patient symptoms and implement remote symptom monitoring?”

Process of implementation

There may be unexpected implementation challenges

Use implementation advisors

Dr. Stover, Dr. Howell, Dr. Weiner, research team

Calls with Dr. Stover

“How did the implementation advisor help the implementation?”

All settings

Sites may have different applications of implementation strategies

Create a learning collaborative

Research team

Bi-monthly calls between implementation teams at UAB and MCI

“What were the benefits and challenges of participating in calls with your partner health system?”

Process of implementation

There is an ongoing need for continuous system improvement

Plan for sustainability

Research team, Carevive, Blue Cross Blue Shield, administrators

Stakeholder engagement, technology improvements

“What were the key components you needed to be able to continue using remote symptom monitoring?”

  1. Implementation team includes the Principal Investigator, co-investigators, Oncology Care Model administrative director, navigator supervisors, and nurse supervisors. ePRO Electronic patient-reported outcomes; EMR Electronic medical record, UAB University of Alabama at Birmingham, MCI Mitchell Cancer Institute