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Table 2 List of reasons chosen by the respondents for arriving early for the staggered appointment

From: Appointment structure in Malaysian healthcare system during the COVID-19 pandemic: The public perspective

Reasons of arriving at the government clinic / hospital more than half an hour earlier than the allocated appointment slot (n = 803)

Results,

n (%)

Difficult to get parking

450 (56.0)

To shorten my time spent at the government clinic/hospital

385 (47.9)

The registration might take more time than I expected

336 (41.8)

I have a chance of seeing the doctor before 10am

281 (35.0)

Work commitments (e.g., So that I can get back to work on time)

269 (33.5)

I may not be able to see the doctor on time if I am late

256 (31.9)

I am worried that my appointment will be postponed/cancelled if I do not arrive on time

224 (27.9)

I depend on someone to drop me at the clinic/hospital

62 (7.7)

Difficult to get public transport

39 (4.9)

Other reasons

33 (4.1)

My physical condition may require extra time to be assisted into the clinic/hospital

31 (3.9)