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Table 3 Frequency of information provision and information collection by number of consumers per day for OTC drug sales by registered salespersons

From: Information provision and retrieval by registered salespersons from consumers during over-the-counter drug sales – a questionnaire survey

 

1–10 persons

(n = 128)

10–20 persons

(n = 42)

20–30 persons

(n = 12)

30 or more

(n = 12)

Information provision

    

 Brand name

107

(83.6)

38

(90.5)

11

(91.7)

10

(83.3)

 Indications

125

(97.7)

41

(97.6)

12

(100)

12

(100)

 Dosage

119

(93.0)

42

(100)

12

(100)

12

(100)

 Side effects *

85

(66.4)

30

(71.4)

12

(100)

11

(91.7)

 Ingredients

116

(90.6)

40

(95.2)

12

(100)

12

(100)

 Precautions for use

88

(68.8)

31

(73.8)

11

(91.7)

10

(83.3)

 Precautions for storage and handling

49

(38.3)

15

(35.7)

9

(75.0)

7

(58.3)

Information collection

    

 Symptoms

128

(100)

42

(100)

12

(100)

12

(100)

 Age

105

(82.0)

35

(83.3)

11

(91.7)

11

(91.7)

 Medical history

91

(71.1)

36

(85.7)

11

(91.7)

11

(91.7)

 Pregnancy (for consumers of relevant age and sex)

90

(70.3)

33

(78.6)

10

(83.3)

10

(83.3)

 Concomitant medications

112

(87.5)

38

(90.5)

12

(100)

12

(100)

 Favorite items† *

45

(35.2)

15

(35.7)

9

(75.0)

8

(66.7)

 Allergies

97

(75.8)

33

(78.6)

10

(83.3)

11

(91.7)

  1. The number of registered salespersons who answered “always” or “sometimes” was counted according to the number of sales per day. Subjects who answered “don’t sell now” were excluded from the table. Numbers in () indicate percentage of all respondents
  2. *p < 0.05
  3. † Alcohol, tobacco, health foods, etc.