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Table 3 Frequency of information provision and information collection by number of consumers per day for OTC drug sales by registered salespersons

From: Information provision and retrieval by registered salespersons from consumers during over-the-counter drug sales – a questionnaire survey

  1–10 persons
(n = 128)
10–20 persons
(n = 42)
20–30 persons
(n = 12)
30 or more
(n = 12)
Information provision     
 Brand name 107
(83.6)
38
(90.5)
11
(91.7)
10
(83.3)
 Indications 125
(97.7)
41
(97.6)
12
(100)
12
(100)
 Dosage 119
(93.0)
42
(100)
12
(100)
12
(100)
 Side effects * 85
(66.4)
30
(71.4)
12
(100)
11
(91.7)
 Ingredients 116
(90.6)
40
(95.2)
12
(100)
12
(100)
 Precautions for use 88
(68.8)
31
(73.8)
11
(91.7)
10
(83.3)
 Precautions for storage and handling 49
(38.3)
15
(35.7)
9
(75.0)
7
(58.3)
Information collection     
 Symptoms 128
(100)
42
(100)
12
(100)
12
(100)
 Age 105
(82.0)
35
(83.3)
11
(91.7)
11
(91.7)
 Medical history 91
(71.1)
36
(85.7)
11
(91.7)
11
(91.7)
 Pregnancy (for consumers of relevant age and sex) 90
(70.3)
33
(78.6)
10
(83.3)
10
(83.3)
 Concomitant medications 112
(87.5)
38
(90.5)
12
(100)
12
(100)
 Favorite items† * 45
(35.2)
15
(35.7)
9
(75.0)
8
(66.7)
 Allergies 97
(75.8)
33
(78.6)
10
(83.3)
11
(91.7)
  1. The number of registered salespersons who answered “always” or “sometimes” was counted according to the number of sales per day. Subjects who answered “don’t sell now” were excluded from the table. Numbers in () indicate percentage of all respondents
  2. *p < 0.05
  3. † Alcohol, tobacco, health foods, etc.