Table 2 Patients self-reported reason for choice of each hospital in 2017 and 2019 (%)
Hospitals | Distance | Quality of service | Always came here | Recommend by Friend / family | Referred by another medical centre | Have a friend / family who works here | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
2017 | 2019 | 2017 | 2019 | 2017 | 2019 | 2017 | 2019 | 2017 | 2019 | 2017 | 2019 | |
H1 | 2.66 | 1.82 | 3.46 | 1.3 | 30.05 | 0.78 | 2.39 | 0.78 | 59.84 | 92.45 | 1.6 | 2.86 |
H2 | 8.83 | 4.48 | 40.52 | 51.99 | 8.31 | 13.43 | 1.56 | 3.48 | 39.48 | 25.12 | 1.3 | 1.49 |
H3 | 0.26 | 2.94 | 47.23 | 52.7 | 3.43 | 1.23 | 0.79 | 3.68 | 46.17 | 37.25 | 2.11 | 2.21 |
H4 | 27.04 | 38.01 | 26.02 | 19.85 | 14.8 | 4.84 | 1.79 | 0.24 | 27.55 | 35.84 | 2.81 | 1.21 |
H5 | 0 | 0 | 50.14 | 14.48 | 2.45 | 0 | 0.27 | 4.56 | 46.32 | 80.7 | 0.82 | 0.27 |
HFV | – | 25.92 | – | 39.61 | – | 9.05 | – | 10.76 | – | 13.2 | – | 1.47 |
Total (overall facilities) | 7.95 | 12.56 | 33.39 | 30.43 | 11.85 | 4.98 | 1.37 | 3.93 | 43.71 | 46.5 | 1.74 | 1.59 |