Table 2 Themes, subthemes, and description

1. Visitor-related testing factors

Restores a sense of normality

Situations where staff viewed LFDs as a means for promoting restoration relationships and social support between residents and their families.

Unaccounted work and environmental factors

Workload challenges of integrating visitor testing in terms of additional time spent and difficulties with scaling-up visitor testing.

2. Staff-related testing factors

Testing regime and real-life external variables

Scenarios where the prescribed LFD testing protocol requiring frequent staff testing was incompatible with the staffs’ actual work schedule.

Implications of test result

Concerns about the accuracy of the LFD and the implications it could have on income and workload.

Pandemic induced work stressors

Contextual factors influencing staff members mental well-being in connection with the willingness to implement more changes into the work environment.