Values | Themes | Subthemes |
---|---|---|
Participation | Patient involvement in care and treatment | Difficulties in engaging patients in care and treatment. Sensible communication between patients and staff. |
Reciprocity | Sense of community | The ward as a meeting place. The patient community as a resource. |
Us and them | The health care hierarchy. The tough jargon. Negative views of the psychiatric patient. The large differences in living conditions. | |
Social justice | Access to good care | To get access to care. To be allowed to stay in care. |
Quality of care | Service users seeing the ward as an asylum. Managers and staff concerns about adequate staffing and competence. Minimizing coercion, violence, and injuries. |