From: The role of patient navigators in ambulatory care: overview of systematic reviews
Skill-mix interventions | Outcomes | |||||
---|---|---|---|---|---|---|
Details of the intervention | Profession(s) | Population | Countries | Patient-related outcomes | Health-system related outcomes | Source |
Patient navigation interventions in person or via phone focussing on screening uptake (e.g. barrier assessment, appointment scheduling, emotional support, education) | Intervention: Lay persons, peers, professional workers Comparison: Not reported | Patients eligible for cancer screening | US, CA, FR | • Improved completion of screening |  | [12]a |
Patient navigator interventions either as face-to-face, mail or phone interventions (e.g. education or support in identifying barriers, setting up appointments and making reminder calls) | Intervention: Trained lay-persons or health professionals (e.g. nurse) Comparison: Control group without PN or intervention group before intervention | Patients in primary care completing screening for colorectal, cervical and breast cancers and hepatitis B (often vulnerable patients) | BD, CA, US | • Increased probability to attend recommended care events (OR 2.48, 95% CI, 1.27 to 5.10, p = 0.008) | • Increased access to screenings (OR: 2.48, 95% CI, 1.93 to 3.18, p < 0.00001) | [15] |
Patient navigator intervention to improve screening, diagnosis and treatment of cancer in ethnic minority patients (e.g. scheduling appointments, outreach, assistance with transportation, telephone support) | Intervention: Nurses, lay health educators, lay health workers, NPs, community health aides, physicians Comparison: Not reported | Ethnic minority cancer patients | US | • Improved adherence to screening | • Increased screening rates • Improved completion of screening | [16]a |
Patient navigation in breast cancer care involving non-health professionals (e.g. follow-up to screening and clinical breast abnormalities, education, counselling, referral, translation and scheduling) | Intervention: Breast cancer survivors, lay community health workers, nurse navigators in cooperation with lay navigators and social workers, lay persons Comparison: Professions not defined | Breast cancer patients (66% of sample were non-white women) | CA, US | • Improved adherence to breast screening and diagnostic follow-up (e.g. after abnormal radiographic screening, attending genetic counselling) | • Reduced waiting time for biopsy/diagnostic intervals • Decreased time to appointment with genetic counsellor | [11]a |
Patient navigator interventions targeting screening and diagnosis of cancer (e.g. partnerships with health and non-healthcare services, education, scheduling, outreach, communication, follow-ups) | Intervention: Lay health advisors, promotora, case managers, community outreach specialists, lay health educators, lay health worker), partners (e.g. academic researchers, community members, community activists, public health officials) Comparison: Not reported | Medically underserved population (incl. Urban cities, rural counties, suburban neighbourhoods, border regions), screenings for breast, cervical and colorectal cancer | US | • Improved completion of diagnostics, especially for patients who missed a follow-up diagnostic appointment • Improved referral and follow up | • Improved breast, cervical, or colorectal cancer screening rates for mammography, pap tests, screening with colonoscopy • Shorter time to diagnosis for abnormal screening results | [29] |
Patient navigation included assisting patients in navigating through cancer screening (e.g. setting up appointments and making reminder calls along with providing language services such as interpreting and one-to one educational sessions) | Intervention: Patient navigators, bilingual staff, health educators, family members, professional interpreters Comparison: Not reported | Non-proficient English-speaking population groups in need for cancer care | US |  | • Significant increased screenings rates for breast, cervical, or colorectal cancer (14/15 studies) • Breast cancer screening rates increased by 17–25% • Colorectal screening rates increased by 13–40% • Cervical cancer screening showed a nearly 60% increase | [30] |