Skip to main content

Table 2 Key questionnaire items to elicit examples

From: Quality of care is what we make of it: a qualitative study of managers’ perspectives on quality of care in high-performing nursing homes

Topic Questions
General What defines high quality of care from your point of view?
Leadership How would you describe your role’s contribution to the quality of care in your nursing home? How is quality promoted and maintained in your nursing home?
Communication What defines “good” communication from your point of view? How do you shape communication in your nursing home?
Challenges How do you address challenges that may arise when dealing with nursing staff in everyday life?