Table 2 Key questionnaire items to elicit examples
Topic | Questions |
|---|---|
General | What defines high quality of care from your point of view? |
Leadership | How would you describe your role’s contribution to the quality of care in your nursing home? How is quality promoted and maintained in your nursing home? |
Communication | What defines “good” communication from your point of view? How do you shape communication in your nursing home? |
Challenges | How do you address challenges that may arise when dealing with nursing staff in everyday life? |